Product Information:

Services Available:

1. Service Provisioning:
Activation of roaming facility, ISD facility, etc
2. Bill Enquiry and Payment:
Enquiries for outstanding bills and payment of utility, rental and mobile bills
3. Media Manager Feature:
Streaming of advertisements on screens and generation of location and time-based advertisements, programmable to individual kiosks
4. Content Download:
Download games, ring tones, screen savers and wallpapers
5. Video Help Desk:
In-built camera enables customer support at the call center using one to one video conferencing
6 .Customer Satisfaction Survey/ Product Promotions:
Interactive tools, survey forms and digital promotions to augment marketing efforts
7. Prepaid PIN Services:
Automated kiosks enable the purchase of prepaid and top-up vouchers for multi-vendor services at the same kiosk

• Payments using Card, Cash or Cheques
• E-top up or prepaid recharge of cell phones

Benefits For Institutions And Customers:

Institutionst:

• Secured lockable safe to collect cheques / cash
• Direct savings in terms of manpower
• Reduced data entry and increased accuracy
• Significant reduction in teller enquiries
• Comprehensive MIS reports
• Conveys a tech savvy image of the institution

Customers:

• 24 x 7 customer self-service
• Increased customer satisfaction
• Personalized bill payment experience
• No frustrating queues or human interaction
• Printed acknowledgement receipt